Neerja Bhardwaj

Neer13.bhardwaj@gmail.com

(630) 765 – 0251

Location – East Hartford, CT - 06118

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Education: Bachelor of Technology in Computer Science (2002-2006)

 

Career Summary:

 

·         More than 6 years of experience in SDLC (Software Development Life Cycle) experience in phases such as Requirement Gathering, Requirement Analysis, Design and Quality Assurance of software applications on ECM and BPM platforms with HCL Technologies.

·         Hands on knowledge of FileNet P8 product suite

·         Extensive experience on Records Manager along with migration tool iSimplify

·         Worked on Java along with FileNet P8 products

·         Extensive experience in different geographies with good communication and interpersonal skills

·         Keen understanding of business applications, their Integration and a proven ability to adapt to new areas.

 

Certifications:

 

·         SCJP (Sun Certified Java Programmer)

·         SCWCD (Sun Certified Web Component Developer)

·         FCP BPM-Developer 2A

·         FCP ECM-Developer 2A

·         IBM FileNet BPM Process Design 4.x

 

 

Domain Knowledge:

 

·         Insurance

·         Banking

·         Engineering & Manufacturing

·         Telecommunication, Insurance

 

Languages/Markup Languages:

 

Java, SQL, JavaScipt, XML, HTML

 

Java Application Servers:

 

IBM WebSphere, BEA Weblogic, APACHE Tomcat, J-BOSS

 

Business Process Modeling Tools:

 

·         MS Visio

·         Rationale Pro

·         IBM FileNet P8 Process Designer

 

 

Other Tools:

 

Eclipse, BEA Workshop, PVCS Version Manager, IBM –Rational Clear Quest DTS, Microsoft VSS, Mercury Quality Center,iSimplify Migrator, MS Office, PM Smart, MS Project, MS FrontPage, MS SharePoint 2007, VersionOne, Quality Center, IBM Content Manager, IBM FileNet P8 BPM

 

Experience Summary:

 

Client	Role	Domain(Location)	ECM Technology	Period	Employer
OCBC	Senior Business Analyst	Banking (Singapore)	IBM FileNet P8 5.0	Apr 2012-Aug 2012	HCL Technologies
GWL	Senior Business Analyst/Consultant	Insurance (United States)	IBM FileNet P8 5.0	Nov 2011-Mar 2012	HCL Technologies
Hallmark	Senior Business Analyst	Insurance (United States)	IBM FileNet P8,Adobe Flex	May 2011-Sep 2011	HCL Technologies
PNC	Business Analyst/Consultant	Banking (United States)	iSimplify Migrator	July 2010 – Apr 2011	HCL Technologies
Westpac Banking Corporation	Business Analyst/Consultant	Banking (Australia)	FileNet P8	Dec 2008 – June 2010	HCL Technologies
Avaya Telecom	Analyst/Senior Developer	Telecom  (India)	IBM FileNet P8	Jan 2008-Nov 2008	HCL Technologies
Records Manager	Developer	Content Management (India)	FileNet P8	Jul 2006 –Dec 2007	HCL Technologies

 

 

 

 

KEY PROJECT DETAILS

 

 

OCBC iTrack

 

The main objective of iTrack system (formerly known as “Group Audit Issue Tracking System”) is to provide an end-to-end automated process of audit issue tracking creation, submission and assessment of the evidence for closure of the audit issues. The system will support automated email notification and reminders to respective stakeholders such as BU action parties, BU issue coordinator groups and GA Auditors, depending on the status of the issue.

 

 

Role as a Senior Business Analyst at Onsite (Singapore City, Singapore) involves:

 

·   Studying and analyzing existing scope of iTrack

·   Requirements elicitation and mapping

·   Managing traceability of documents

·   Preparing implementation roadmap

·   Documentation - Software Requirements Specification (SRS)

·   Creation and Integration of Database Insertion scripts for new roles and BUIC Groups

·   Configuration and Integration of new Roles in BPF

 

 

Platform: Java, Javascript, FileNet 4.5, BEA Weblogic 9.2, BPF, eForm, Windows XP

 

 

GWL PRISM

MQ Workflow is the current tool, in addition to ISIS, used by FASCore Operations to manage, route and process work.  Because the current version of MQ Workflow is housed on a superseded version of a Solaris operating system, it is no longer supported by IBM. The GWLA Systems Organization has decided not to upgrade the Solaris operating system (or the MQ Workflow application). 

Instead, the decision to migrate from MQ Workflow to FileNet P8 (P8), also an IBM product, was made by FASCore senior management and supported by the GWLA Systems organization.  

 

Role as a Senior Business Analyst/Consultant at Onsite (Denver, Colorado) involves:

·         Studying and analyzing existing scope of Records Management

·         Requirements elicitation and mapping

·         Proposing Records Management capabilities

·         Designing Records Management process flow

·         Preparing implementation roadmap

·         Documentation - Software Requirements Specification (SRS)

·         Creation and Integration of Java Component to declare Documents as Record by taking only two input parameters in Java Utility.

·         Creation of utility which searches all undeclared Documents and declare them as Record.

·         Crystal Reports 11 integration with Records Manager.

 

Platform : Java, J2EE,JavaScript,SQL,FileNet 5.0, IBM Web Sphere 6.1, Windows XP

 

 

 

 

Hallmark Services Corporation

Hallmark Services Corporation, one of the western suburbs’ largest employers, was founded in 1992 as a privately held third-party administrator, providing a full range of administrative services required by the individual health insurance market. The Project involves the Application Development, Enhancement and Maintenance of BPM-ECM based applications. There are multiple projects being run involving the automation of various business process workflows across the organization using BPM and ECM.

 

Role as a Senior Business Analyst at Onsite (Naperville, Illinois) involves:

 

·         Involved in the Knowledge Transition with the outgoing vendor at Onsite and its related documentation

·         Updating system requirement documents and preparing deliverables

·         Managing multiple work streams simultaneously

·         Interact with the business and other vendors for Requirement Elicitation

·         Requirements Analysis and Management

·         Functional/Process Documentation

·         Functional/Technical Clarifications

·         Managing Traceability of Requirements

·         Interact with the project development team at offshore and resolve their requirement related queries/doubts and ensure understanding of requirements

·         Software Test Cases and Test Plan Review

·         Resolve the Business user’s issues in the application.

 

 

Platform: Java J2EE, JavaScript, FileNet 4.0, IBM Web Sphere 6.1, Windows XP

 

 

PNC Migration

PNC Financial Services Group, Inc. is a US-based financial services corporation with assets of approximately $264.3 billion. PNC operations include a regional banking franchise operating primarily in 15 states and specialized financial businesses serving companies and government entities, and leading Turnkey Asset Management Program (TAMP) and processing businesses. PNC is the sixth largest bank by deposits in the United States and is the third largest bank off-premise ATM provider.

 

Role as a Business Analyst/Consultant at Onsite (Cleveland, Ohio) involves:

 

·         System Requirement Gathering and Analysis and Preparation of System specification Documents

·         Mapping requirements and translating them into Functional Requirements

·         Recommending best suited product and technology

·         Resolution of functional issues with Customers during Requirement Analysis stage of project

·         Migration of 2.1 million data from mainframe system to AIX with higher version of content manager.

·         Developed complete understanding of Client’s legacy systems to commence the migration.

·         Setting up iSimplify Migrator environment.

 

Platform: iSimplify Migrator, .NET Framework, IBM Web Sphere 5.1, Windows XP

 

 

 

 

Westpac Banking Corporation

Westpac is a multinational Financial services, one of the Australian 'big four' banks and the second-largest bank    in New Zealand.As of the merger with St.George in December 2008 the bank has 10 million customers, Australia's largest branch network with almost 1200 branches and an ATM network with more than 2800 ATMs. The bank is Australia's second largest provider of home lending and Australia's second largest provider of wealth platforms by funds under Administration. The bank is Australia's second largest business banking lender and Australia's second largest bank by assets.

 

Role as a Business Analyst/Consultant at Onsite (Sydney, Australia) involves:

 

·         Studying and analyzing existing scope

·         Proposing and modeling business processes

·         Prototype designing for Master Letter Repository (POC).

·         SPOC between stakeholders and the Development Team

·         Conducting UAT sessions and resolving issues

·         Facilitate the implementation and various release of the product

·         Development of various applications like Account Switching using BPF in Java/J2EE.

·         Configuration of BPF

·         Testing and minor defect fixing in the application.

·         Documentation (BCD, BRD , FSS, UAT Test Cases)

 

Platform : Java ,J2EE, JavaScript, FileNet 3.5, IBM Web Sphere 6.1, Windows XP

 

 

Avaya FileNet Implementation

Avaya is a leading telecommunication company providing products and services for various types of business. It is also one of prominent suppliers of telecommunication products to Call centres and BPO’s.

 

The P8 Platform is an upgrade to Avaya's existing File Net Content Management System (CMS) that provided new features and functionality and allow Avaya to operate as a best-in-class software vendor. The existing Content services based system is being upgraded to File Net P8For Up gradation File Net P8 out of the box Workplace web application is being customized as per Avaya requirements.

 

Once implemented, the P8 repository will be shared by the entire Avaya Enterprise Portal (AEP), which will later include the CSS website. P8 will also be accessed by Knova and the Verity search engine. The system shall facilitate the centralized management of product related documents; and their processing via workflow processes. This project contains 4 modules: File Document, Search, Reports and administration modules.

 

Role as an Analyst/Senior Developer in India involves:

 

·         Analysing and understanding the current system design and business requirements and documenting the same in SRS and design document.

·         Developed Java Utility to dispose the documents after certain period.

·         Developed Java Utility to generate Barcode in the application.

·         Implemented Auditing by making SQL Query on the related objects.

·         Workplace Customization in the Reports module using WAT Framework.

·         Integration of  Workplace application with other applications

·         Implemented the Internationalization for Workplace application

 

Platform: Language: Java, JSP, HTML, XML, XSL-T, FileNet P8 4.0 AE, CE, PE

 

 

 

 

Records Manager

Records Manager addresses key business requirements for record keeping and compliance. Based on FileNet P8 architecture, Records Manager offers enterprise-level scalability and flexibility to handle the most demanding content management challenges. Records Manager easily integrates with other FileNet P8 enterprise applications to provide a scalable framework solution for the management of both physical and electronic records. 

 

Using the standards and guidelines defined in the PRO 2002 and DoD 5015.2 documents, Records Manager provides users with an easy to use and secure hierarchy for storing and maintaining records. Records Manager helps manage all types of records – including incoming and outgoing email and attachments, documents, Web content, graphics, video and physical records – from creation to archiving or destruction. A daemon process of Disposition Sweep helps dispose and archive old records. The Disposition Sweep process can be scheduled to run at times when the network traffic is low.

 

 

 

 

 

 

Role as a Developer at India involves:

 

·         Complete Installation of AE,PE ,CE and Records Manager

·         Bug fixing related to globalization and Disposition Sweep in Records Manager User Interface

·         Worked on configuration of Records Manager reports in Different Scenarios using Crystal Reports XI for 3.7.0 GA and 4.0

·         Configured CE with  Oracle Database for verification of reports and File Plan Import Export tool

·         Executed API Scenarios and worked on Section 508

·         Worked on CBR(Content based Retrieval) for Hold Sweep and Disposition Sweep in 3.5.1-007

·         Worked on all the modules of Records Manager-UI, Reports, Disposition Sweep, WAT API framework and hands on experience in Data Model

 

 

Platform : Java, XML, XSL-T, UML, J2EE, FileNet P8 3.5/4.0 AE, CE, PE, RM